Support

Support forum

Our support forum is where you will find members of our competent and friendly support team on hand to answer your questions as soon as they can.

Online manual

The online manual online manual (PDF) contains an extensive description of how to use Zeta Producer and offers plenty of useful information for using Zeta Producer on a daily basis.

You will find differences in functionality explained with extra comments.

The optional manual for creating design templates contains technical details.

Frequently asked questions (FAQ)

Read frequently asked (and answered) technical questions, as well as questions relating to licensing and sales.

Remote support

For customers with the appropriate support contracts, we offer remote support services.

If a support engineer asks you, please download this file and run it.

This software application enables our customer support to connect with your PC and work together with you on resolving your issue.

Error database (bug tracker)

Customers with the appropriate support contracts can report bugs to our error database, as well as to file feature requests.

Please note: you need an account (user name and password) in order to connect.

Live support chat

Start the live support chat with a support engineer.

Customer Area

If you are a customer and bought a Zeta Producer license in the past, you can log in to the customer area to request license codes or buy more licenses.